Refunds for canceled reservations are processed to the customer’s bank account only after the corresponding refund has been issued by the supplier or service provider. Our company acts as an intermediary in most cases, but the same terms apply even when the service is provided directly by our company (TERME GREEK INSPIRED).

Please note that in general, our services are offered under a non-refundable rate, unless otherwise clearly stated in writing at the time of booking.

The amount of any potential refund depends solely on the cancellation policy of the respective supplier or our company, and the date of cancellation in relation to the scheduled service. In many cases — especially for last-minute cancellations — partial or no refunds will be granted.

Important Notes

• Refunds will only be processed after we have received the refund from the supplier, where applicable.
• For services provided directly by our company under a non-refundable rate, no refund will be issued.
• Refunds are made exclusively via bank transfer to the original account used for payment.
• All advance payments, deposits, bank transfer fees, and any additional charges are strictly non-refundable.
• Our company TERME GREEK INSPIRED is not liable for any delays or limitations in refund processing caused by third-party suppliers or financial institutions.

If you have questions about the cancellation terms for a specific service, we recommend contacting us before confirming your booking.

Refund Inquiries

📧 For refund-related inquiries, please contact us at: info@terme.gr